HEADQUARTERS

VISIT OUR NEW
STORE IN Hongkong

18 Chak Cheung Street,
New Territories, Sha Tin

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the exact product as shown in the picture. We take great care to ensure that the images accurately represent the item you will receive. If you have any concerns, feel free to contact us!

Where can I view my sales receipt?

You can view your sales receipt by logging into your account and navigating to the 'Order History' section. Alternatively, we have also sent a copy of your receipt to your registered email address. If you need further assistance, feel free to contact us!

How can I return an item?

To return an item, please visit our returns page and follow the instructions provided. Ensure the item is in its original condition and packaging. Once we receive your return, we will process a refund or exchange. If you need any further assistance, feel free to contact our customer support team!

Will you restock items indicated as “out of stock?”

We do our best to restock popular items as quickly as possible. If an item is marked as 'out of stock,' please check back later or contact our customer support for more information on availability. You can also subscribe to notifications on the product page to receive updates when it becomes available again!

Where can I ship my order?

You can ship your order to most locations worldwide. During checkout, simply enter your shipping address, and we’ll confirm whether we deliver to that area. If you have any specific questions or need further assistance, feel free to contact our customer support team!

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS